FSQ Excellence offers a full range of services to get — and keep — your organisation compliant with food safety and quality standards.
Developing a quality or food safety management system can be confusing — it's not always clear whether a procedure, a policy, or both are required. We advise on the standard that best meets your organisation's needs, then develop all the documentation in accordance with those requirements.
We can also develop a system in line with your organisation's own customer requirements, where needed.
Standards & schemes to choose from:
The first stage of implementation is understanding the standard's requirements, as well as your organisation's own policies and procedures. We train all relevant stakeholders on both the standard requirements and the system documentation, then guide you step by step through implementation — with advice on the most effective way to roll it out.
EnquireOnce developed and implemented, the painstaking task is keeping the system alive and working — we've found constant attention is required to prevent a system from collapsing. We conduct onsite visits at regular intervals, inspecting documents, records and premises, to make sure documentation stays relevant, records are correctly completed, and premises conform to the required standards.
EnquireOn-site or virtual training for all levels of staff.
Induction and food safety videos and posters — training sessions are more memorable with videos and pictures. We offer tailor-made training videos and awareness posters covering GMPs, hand washing, workplace safety, emergency preparedness, pest control, food defence and foreign matter.
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Auditing is a value-adding tool, when performed correctly, for identifying non-conformances before they become a loss of control of the system. Our auditor is registered with the South African Auditing & Training Certification Authority (SAATCA).
Internal audits can be complemented with advice on documentation, implementation of policies and procedures, and compilation of risk assessments.
Developing, implementing and maintaining a Supplier Quality Assurance (SQA) programme is as complex as doing the same for a quality or food safety management system. We develop, implement and maintain your organisation's SQA programme — documentation included — to make sure your suppliers conform to your requirements. The programme includes supplier audits as part of ongoing maintenance.
EnquireTell us where your organisation is today — we'll recommend a starting point.
